About

Delia Gutierrez McLaughlin, Founder
20+ year CIO and digital transformation executive specializing in Fortune 500 enterprise modernization. Led $450M+ transformations delivering 50% cost reductions and 75% faster delivery. AWS Principal Leader with proven cloud migration expertise generating $100M+ in operational efficiencies. Career highlights include transforming United Airlines’ $65M contact center (18% CSAT improvement) and optimizing Aon’s global IT spend from $800M to $525M.
My Approach: Envision. Evolution. Elevation.
Every engagement starts the same way: I help a team envision what’s actually possible before committing a dollar, guide the evolution of how the organization works so new tools and platforms take hold, and hold the line on elevation — results that compound rather than fade once the project wraps.
I used to believe adoption — getting people to use a new system — was the real measure of success. I don’t anymore. In the age of AI, the organizations that win are the ones where new capability gets fully absorbed into how work actually gets done, not just switched on and tolerated. That’s the bar I hold every engagement to.
Recognition
- 5x HITEC Top 100 Hispanic IT Executive
- WomenTech 30 Outstanding Women in Tech
- AWS AI Practitioner, AWS Cloud Practitioner, AWS Security Specialty, Azure AI Fundamentals, SAFe 5.0
Based in: Chicago, IL — national availability for critical engagements.
